This quick lesson will help participants teach how to:

• Identify their writing challenges
• Make their writing clear, concise, and correct
• Improve sentence construction and paragraph development
• Identify ways to make their writing simpler and easier to read
• Use the readability index
• Develop effective business letters for tough situations
• Use proper e-mail etiquette
• Develop an appropriate writing style and format for letters, business cases, and reports
• Use standard ways of documenting materials

The Three C’s
All writing should be clear, concise, and correct. We will look at these three elements in detail during this session and practice each of them. 

Grammar and Writing Mechanics
This session will outline seven easy ways to help participants simplify their writing and ensure their grammar is correct. Participants will also take a close look at the proper length of paragraphs, what a paragraph should contain, and how to order paragraphs. 

Determining Readability
During this session, you will help participants use the readability test (also called the Gunning Fog Index) on their own work. 

Writing Letters
There are twelve important parts to a business letter, and several different styles. We will examine all of these closely. We will also look at the proper way of folding a letter and placing it into an envelope. 

Dealing with Specific Requests
Often people are asked to respond to a request for information or to write a particular letter (of recommendation, for example). We’ll discuss some tips to keep in mind when writing one of these particular documents. 

 E-mail Etiquette
These days, e-mail has become a universal method of communication. However, there are many questions of etiquette and few answers. This session will discuss some common dilemmas and our recommended answers. 

Business Documents
Another common task is to write a business case, request for proposal, or a formal report. Where would you start? We will provide some guidelines and checklists that will help with these tasks.