Want to shore up your skills? We can help you and your team on a number of areas important to you. Click on the links below to choose a topic to get a sense of what we cover.

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CAREER DEVELOPMENT

  • Advanced Writing Skills
  • Building Your Assertiveness Skills
  • On Business Etiquette
  • Business Writing That Works
  • Communication Strategies
  • Dealing with Difficult People
  • Creating a Dynamite Job Portfolio
  • Mastering the Interview
  • Presentation Survival School
  • Speaking Under Pressure
  • Conquering Fear of Speaking in Public
  • The Minute Taker's Quick course
  • Getting Organized for Peak Performance
  • Using Technology to Your Advantage
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SALES AND MARKETING

  • Building Relationships for Success in Sales
  • Call Center Training
  • An Introduction to CRM
  • Dynamite Sales Presentations
  • Overcoming Objections to Nail the Sale
  • Prospecting for Leads like a Pro
  • Selling Smarter
  • Using the Telephone as a Sales Tool
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MANAGERS AND SENIOR EXECUTIVES

  • Advanced Project Management
  • Budgets and Managing Money
  • Becoming Management Material
  • Leadership Coaching
  • The Art of Delegating Effectively
  • HR for the Non HR Manager
  • Intermediate Project Management
  • Nuts & Bolts of Inventory Management
  • Marketing & Sales
  • The Art of Making Meetings Work
  • Motivating Your Work Force
  • Negotiating For Results
  • Project Management Fundamentals
  • Understanding Project Management
  • Developing High Performance Teams
  • The ABC of Supervising Others
  • The Professional Supervisor
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HUMAN RESOURCES

  • Anger Management
  • Building Better Teams
  • Business Succession Planning
  • Change and How to Deal with it
  • Conducting Effective Performance Reviews
  • Getting Along in the Workplace
  • Managing Customer Service
  • Employee Dispute Resolution
  • Behavioral Interview Techniques
  • Orientation Handbook
  • Performance Management
  • Problem Solving & Decision Making
  • Stress Management
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WHY
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CAREER DEVELOPMENT
Mastering the Interview

Going to an interview is one of the key elements of the job search process, and as with any skill, we get better at it with preparation and practice. In this quick course, participants will explore how to prepare for an interview, what kinds of questions to expect, and the questions they should think about asking. They will also be ready for invitations to second interviews, testing, shadowing, and learn how to follow up on their interview sessions.    

Specific learning objectives include:

  • Understand the different types of interview questions and how to prepare to answer them
  • Learn the most effective ways to prepare for an interview, including how to present themselves professionally
  • Develop expertise at expressing themselves effectively
  • Know how to ask for feedback following an interview

Understanding the Interview
To begin, participants will explore different types of interviews and what to expect from each. 

Types of Questions
This session will give participants tips on how to handle two main types of questions: behavioral and knowledge. 

Getting Ready
This session will give participants a few additional strategies to help them ace interviews.  

Live and in Person
Next, participants will take part in mock interviews. 

Following up the Interview
During this session, participants will explore some ways to relax before, after, and during an interview. 

Common Problems and Solutions
This session will explore some common interview problems, including illegal questions and special requests. 

Phase Two
The first interview is simply the first meeting that a job seeker has with an employer. This session will look at the additional meetings and auditioning that may follow.  

Practice Makes Perfect
This session will give participants another chance at mock interviews. 

Sealing the Deal
Next, participants will get some tips on managing job offers. 

Getting What You’re Worth
To wrap up the day, participants will learn how to negotiate to receive what they are worth. 

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